Payments Hub Status

Payments Hub

All Systems Operational

Merchant Processing Operational

EPX Operational

Global (Partner) Operational

First Data (Partner) Operational

Federal Reserve - Merchant Funding (External) Operational

Payanywhere Operational

Payanywhere - Processing Operational

Payments Hub - Merchant Portal Operational

NAB Services Operational

Merchant Enrollment Operational

Merchant Portals & Reporting Operational

Agent Portal & Reporting Operational

Agent Funding Operational

Terminal Downloads (NAB/EPX) Operational

Processing Gateways Operational

Velocity Operational

Inovio Gateway Operational

Inovio Customer Portal Operational

SALIDO Operational

SALIDO - App Operational

SALIDO - Bridge Operational

SALIDO - Online Ordering Operational

Point and Pay Operational

CDI Operational

Shared Services (Customer Facing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

Velocity Processing Disruption

Resolved - Velocity merchants may have experienced a brief interruption impacting their ability to process transactions. The situation is now in the past, and all operations are back to normal.
Feb 23, 13:14 EST

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

Payanywhere - Sign in Errors

Resolved - This incident has been resolved.
Feb 18, 15:21 EST

Identified - We have identified an issue that is effecting our merchants ability to sign into the Payanywhere applications.
Feb 18, 14:23 EST

Feb 17, 2021

Possible Problem at SNAP EBT

Resolved - This incident has been resolved.
Feb 17, 18:38 EST

Monitoring - We have been made aware of an external upstream issue that may be impacting our merchants ability to process SNAP EBT transactions at their location.
Feb 17, 11:39 EST

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.