All Systems Operational

Merchant Processing Operational
EPX Operational
Global (Partner) Operational
Fiserv (Partner) Operational
Federal Reserve - Merchant Funding (External) Operational
Banking Networks - Funding (External) Operational
Payanywhere & Payments Hub Operational
Payanywhere Operational
Payments Hub - Merchant Portal Operational
North Services Operational
Merchant Enrollment Operational
Agent Portal & Reporting Operational
Funding Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
PayTrace Operational
JSON API Operational
Virtual Terminal Operational
Branded Site Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge/Web Access Operational
SALIDO - Reporting Operational
SALIDO - Online Ordering Operational
SALIDO - Integrations Operational
Factor4 - Giftcards Operational
SALIDO - Payment Processing Integrations Operational
Point and Pay Operational
Shared Services (Customer Facing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 28, 2026

No incidents reported today.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
American Express Card Descriptors
Resolved - This incident has been resolved.
Jun 23, 10:30 EDT
Investigating - We are currently investigating an issue that may cause some American Express card transactions to display incorrect merchant descriptor information on cardholder digital applications.

Our teams are actively working to identify the cause and assess the scope of impact. We will provide updates as additional information becomes available.

We apologize for any inconvenience and appreciate your patience.
Jun 18, 10:25 EDT
Service Alert - Funding Delay Notification
Resolved - This incident has been resolved.
Jun 23, 10:02 EDT
Identified - We are aware of a funding delay impacting a subset of merchants today utilizing Citizens bank. Due to a delay in ACH file processing, some deposits were not processed as originally scheduled. The impacted files were successfully processed by 10:00 AM ET, and affected merchants should receive their funding by close of the business day today.

We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
Jun 22, 16:25 EDT
Jun 22, 2026
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Service Alert – Visa Funding Discrepancies
Resolved - The issue impacting certain Visa transactions has been identified and corrected.

Affected Visa transactions that did not previously settle have now been successfully settled and are scheduled for funding. Due to the banking holiday, funding for impacted transactions is expected to be received on Monday.

We apologize for any inconvenience and appreciate your patience while we worked to resolve this matter.
Jun 18, 17:05 EDT
Investigating - We are currently investigating an issue impacting Visa transactions that are causing funding discrepancies for some merchants.

Our teams are actively working to identify the root cause and determine the scope of impact. We will provide updates as more information becomes available.

We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
Jun 18, 12:30 EDT
Jun 17, 2026

No incidents reported.

Jun 16, 2026
Funding Delay Notice – Merrick Bank NDF Merchants
Resolved - Issue has been resolved and all funds have been released.
Jun 16, 00:15 EDT
Monitoring - Due to an issue encountered following planned maintenance, funding files for Merrick Bank Next Day Funding (NDF) merchants with Saturday and Sunday processing were submitted after the Federal Reserve's processing deadline.
All impacted merchants will still receive funding today. Funds are being processed as Same Day Funding (SDF) and are expected to be available by approximately 1:30 PM ET today.
We apologize for the inconvenience and will continue to monitor processing through completion.
Jun 15, 13:44 EDT
Jun 15, 2026
Jun 14, 2026

No incidents reported.

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