Payments Hub Status

Payments Hub

All Systems Operational

Merchant Processing Operational

EPX Operational

Global (Partner) Operational

First Data (Partner) Operational

Federal Reserve - Merchant Funding (External) Operational

Payanywhere Operational

Payanywhere - Processing Operational

Payments Hub - Merchant Portal Operational

NAB Services Operational

Merchant Enrollment Operational

Merchant Portals & Reporting Operational

Agent Portal & Reporting Operational

Agent Funding Operational

Terminal Downloads (NAB/EPX) Operational

Processing Gateways Operational

Velocity Operational

Inovio Gateway Operational

Inovio Customer Portal Operational

SALIDO Operational

SALIDO - App Operational

SALIDO - Bridge Operational

SALIDO - Online Ordering Operational

Point and Pay Operational

CDI Operational

Shared Services (Customer Facing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

Ingenico iPP310 pin pad certificate update

Resolved - This incident has been resolved.
Apr 16, 21:40 EDT

Update - iPP310 users that are impacted by the "No PinKey" error may work around the issue using the instructions found here: https://generalmarketingdocs.s3-us-west-2.amazonaws.com/IPP_Instructions.pdf

For additional assistance please contact Technical support at 800-226-2273 Ext. 1200.
Apr 15, 17:16 EDT

Identified - We have identified a potential issue affecting some merchants using iPP310 pinpads, where an error "No PinKey" is being shown. For further assistance contact Technical support at 800-226-2273 Ext. 1200.
Apr 14, 15:27 EDT

Apr 15, 2021

Apr 14, 2021

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.