Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
First Data (Partner) Operational
Federal Reserve - Merchant Funding (External) ? Operational
Payanywhere Operational
Payanywhere - Processing ? Operational
Payments Hub - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Agent Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Velocity Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge Operational
SALIDO - Online Ordering Operational
Point and Pay Operational
CDI Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - Velocity merchants may have experienced a brief interruption impacting their ability to process transactions. The situation is now in the past, and all operations are back to normal.
Feb 23, 13:14 EST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Resolved - This incident has been resolved.
Feb 18, 15:21 EST
Identified - We have identified an issue that is effecting our merchants ability to sign into the Payanywhere applications.
Feb 18, 14:23 EST
Feb 17, 2021
Resolved - This incident has been resolved.
Feb 17, 18:38 EST
Monitoring - We have been made aware of an external upstream issue that may be impacting our merchants ability to process SNAP EBT transactions at their location.
Feb 17, 11:39 EST
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.