Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
First Data (Partner) Operational
Federal Reserve - Merchant Funding (External) ? Operational
Payanywhere Operational
Payanywhere - Processing ? Operational
Payments Hub - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Agent Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Velocity Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge Operational
SALIDO - Online Ordering Operational
Point and Pay Operational
CDI Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Resolved - This incident has been resolved.
Apr 16, 21:40 EDT
Update - iPP310 users that are impacted by the "No PinKey" error may work around the issue using the instructions found here: https://generalmarketingdocs.s3-us-west-2.amazonaws.com/IPP_Instructions.pdf

For additional assistance please contact Technical support at 800-226-2273 Ext. 1200.
Apr 15, 17:16 EDT
Identified - We have identified a potential issue affecting some merchants using iPP310 pinpads, where an error "No PinKey" is being shown. For further assistance contact Technical support at 800-226-2273 Ext. 1200.
Apr 14, 15:27 EDT
Apr 15, 2021
Apr 14, 2021
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.