Monitoring - Status Update: Attachment downloads are temporarily unavailable, but our enrollment process is otherwise fully active. The UW team continues to accept, process, and review all applications.
Nov 09, 2026 - 18:48 EST
Investigating - Our engineering team is actively investigating an issue with downloading attachments on existing applications, and we will provide an update as soon as a resolution is reached.
Nov 09, 2026 - 15:54 EST
Merchant Processing Operational
EPX Operational
Global (Partner) Operational
Fiserv (Partner) Operational
Federal Reserve - Merchant Funding (External) Operational
Banking Networks - Funding (External) Operational
Payanywhere & Payments Hub Operational
Payanywhere Operational
Payments Hub - Merchant Portal Operational
North Services Degraded Performance
Merchant Enrollment Degraded Performance
Agent Portal & Reporting Operational
Funding Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
PayTrace Operational
JSON API Operational
Virtual Terminal Operational
Branded Site Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge/Web Access Operational
SALIDO - Reporting Operational
SALIDO - Online Ordering Operational
SALIDO - Integrations Operational
Factor4 - Giftcards Operational
SALIDO - Payment Processing Integrations Operational
Point and Pay Operational
Shared Services (Customer Facing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 10, 2026

No incidents reported today.

Nov 9, 2026

Unresolved incident: Notice: Enrollment Service Interruption.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Resolved - The problem has been identified and corrected, all systems are working as expected now.
Nov 5, 11:28 EST
Investigating - We are experiencing degraded performance with merchant enrollment and page loading in the Partner Portal. The team is actively investigating and will share an update shortly.
Nov 5, 09:57 EST
Resolved - This incident has been resolved.
Nov 5, 00:53 EST
Monitoring - Due to an overnight ACH processing issue, some BMO NDF merchant deposits will be delayed. Impacted funds are expected to post by 1:30 PM ET today, November 4, 2026.
Nov 4, 02:03 EST

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.