Payments Hub Status - Agent Hub - Merchants List Not Loading

Agent Hub - Merchants List Not Loading

Incident Report for Payments Hub

Resolved

This issue has been resolved, all features are working as expected. Agent Hub is fully operational.

Posted May 02, 2023 - 11:02 EDT

Investigating

We are currently investigating an issue within the Agent Hub. Users are able to sign in; however, the merchants list is slow to load or unavailable.

Posted May 02, 2023 - 10:46 EDT

This incident affected: NAB Services (Agent Portal & Reporting).