All Systems Operational

Merchant Processing Operational
EPX Operational
Global (Partner) Operational
Fiserv (Partner) Operational
Federal Reserve - Merchant Funding (External) Operational
Banking Networks - Funding (External) Operational
Payanywhere & Payments Hub Operational
Payanywhere Operational
Payments Hub - Merchant Portal Operational
North Services Operational
Merchant Enrollment Operational
Agent Portal & Reporting Operational
Funding Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
PayTrace Operational
JSON API Operational
Virtual Terminal Operational
Branded Site Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge/Web Access Operational
SALIDO - Reporting Operational
SALIDO - Online Ordering Operational
SALIDO - Integrations Operational
Factor4 - Giftcards Operational
SALIDO - Payment Processing Integrations Operational
Point and Pay Operational
Shared Services (Customer Facing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Payanywhere and Payments Hub Reporting Maintenance Aug 11, 2026 11:00-13:00 EDT

As part of our constant focus on providing the highest level of security and service for you, Payments Hub and Payanywhere will undergo scheduled system maintenance on Tuesday, August 11, 2026, beginning at 11:00 am ET and ending at approximately 12:30 pm ET.

During this window you may experience a delay viewing new data on Payments Hub and Payanywhere; however, payments or processing will not be impacted.    Thank you for your patience.
Posted on Aug 10, 2026 - 13:31 EDT

Aug 11, 2026

No incidents reported today.

Aug 10, 2026

Partner Portal: Intermittent Page Load Errors
Resolved - The issue was identified and resolved. Thank you for your patience.
Aug 10, 13:03 EDT
Investigating - Some users are currently experiencing issues logging in to the Partner Portal and receiving a "page not found" error upon login. The issue is intermittent and does NOT impact merchant processing. If you receive this message you can access the site and pages via the left side navigation.
Aug 10, 10:06 EDT

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Payments Hub - Virtual Terminal
Resolved - A fix has been deployed for adding a customer's physical address during a Virtual Terminal transaction. The workaround is no longer required. We apologize for any inconvenience this may have caused.
Jul 31, 21:09 EDT
Identified - We are investigating an issue on Payments Hub where adding a customer's physical address when using the Virtual Terminal prevents the customer from being saved.

Workaround: Leave the address fields blank during the transaction to save the customer and complete the sale. You can then add the physical address directly through the Customer Directory.

Our team is actively working on a fix and will provide updates here as soon as they are available.
Jul 31, 18:22 EDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

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