Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
Fiserv (Partner) Operational
Federal Reserve - Merchant Funding (External) ? Operational
Payanywhere Operational
Payanywhere ? Operational
Payments Hub - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
PayTrace Operational
JSON API Operational
Virtual Terminal Operational
Branded Site Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
SALIDO Operational
SALIDO - App ? Operational
SALIDO - Bridge/Web Access ? Operational
SALIDO - Reporting ? Operational
SALIDO - Online Ordering ? Operational
SALIDO - Integrations ? Operational
Factor4 - Giftcards Operational
SALIDO - Payment Processing Integrations ? Operational
Point and Pay Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - We have identified and resolved the issue as of 7:08 pm Eastern. All merchant batch data is now available in the Partner Hub. We appreciate your patience.
Mar 5, 19:15 EST
Investigating - We are currently investigating an issue involving the display of batches in the Partner Hub (partner.paymentshub.com). This does not impact the merchant view or processing.
Mar 5, 18:21 EST
Resolved - This issue has been resolved and we will continue to monitor for delays with password resets that impact login. We are sorry for the disruption this has caused and thank you for your patience.
Mar 5, 17:57 EST
Update - We are continuing to investigate reports of delays with password resets with Payments Hub and Payanywhere that is impacting login. We appreciate your patience as we work to resolve this issue.


If your password is expired or was identified as a commonly used password, an alternate solution is to log in to paymentshub.com with your existing username and password. Do not click "Create or Reset Password". You will be prompted to reset your password (if it is expired or did not meet password requirements). Then you can log back in with your new password to both Payments Hub and the Payanywhere app.

Mar 5, 14:28 EST
Investigating - We are investigating reports of delays with password resets with Payments Hub and Payanywhere that is impacting login. We appreciate your patience as we work to resolve this issue.

An alternate solution is to reset your password directly on paymentshub.com. Log in with your existing username and password. You will be prompted to reset your password (if it is expired). Then you can log back in with your new password to both Payments Hub and the Payanywhere app.

Mar 5, 13:04 EST